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If you are purchasing tickets online you have read  our Other Information and Booking Information pages.

Gloucester TCF 2010 On Line Booking Terms & Conditions & Other Information

Please read carefully before completing your order

1.Ticket Booking Information ONLINE BOOKING www.3choirs.org To book online, please follow the links from our web site, which uses a secure payment facility. Tickets cannot be refunded except on cancellation of an event by the Three Choirs Festival committee, or substantial alteration to the programme. All sales are final.

2. Seating zones for Cathedral Concerts For the main Cathedral concerts, there will be five price categories for seats as follows: RESERVED SEATING Zone A Centre nave (Flat and raked seating) Zone B Front row nave plus a small number of slightly restricted view seats towards the rear of the rake and some loose seating between nave pillars. (Slightly restricted view) Zone C Side Aisles restricted view, with TV monitors Zone D Rear of North Aisle no view but TV monitor UNRESERVED SEATING Zone E South Transept and Ambulatory which have no view but TV monitor, Quire & Presbytery no view no TV monitor For late night concerts, organ recitals and the Jazz Psalm Sunday concert alternative price bandings apply. Choral evensongs and Sunday morning Eucharist services are non ticket events.

3. Stewardships (season tickets) These are not available on line.

4. How to pay • By credit or debit card. We accept Visa, Mastercard, Switch, Delta and Maestro only

5. Dispatch of tickets For UK orders Tickets will be sent out within a few days of order processing. Tickets ordered after Friday 30th July will not be posted, but held in the Ticket Office for collection. For Overseas orders. Please note that tickets for overseas visitors should be collected from the Ticket Office upon arrival in Gloucester. Where tickets are to be collected, please ensure they are picked up at least 30 minutes before the start of the concert.

6 Programme Book An attractive illustrated programme book containing full concert details, texts, programme notes, articles, photographs and additional information can be pre-ordered at a cost of £8, when booking your tickets. It will be available for collection on your arrival in Gloucester. However, should you wish to have it posted, to a UK address only, the cost will be £11. Please tick the appropriate box in the ‘Totals’ section of the form. It will be sent in mid July. A limited number of programme books will be available for sale during Festival week, but you are advised to pre-order to avoid disappointment.

7 Other Important Information Conditions of sale • Three Choirs Festival reserves the right to refuse admission of the ticket holder to all Festival Concert premises

• Late comers will only be admitted at a suitable break in the performance

• Photography and the use of any video or audio recording equipment is forbidden.

• Tickets are sold subject to the festival’s right to make any alterations to the artists, programme or any other advertised arrangements. • All tickets and discounts are subject to availability.

• Tickets cannot be refunded except on cancellation of an event by the Three Choirs Festival committee, or substantial alteration to the programme.

Choice of seats

Gloucester Cathedral provides a glorious setting for festival performances, but it is not a concert hall. Sound is generally good, but vision is restricted in some areas. TV Relay is provided in most areas. Other venues may have areas where vision is restricted. Please see relevant notes in ‘Choose your seats’ window.

Disabled visitors

We welcome disabled visitors to the festival and will be happy to help with special needs. A separate fact sheet is available to download from the Gloucester 2010 web page, giving details of access to all venues. The cathedral has the added facility of an audio loop for services, but it is not used for concerts . In the Cathedral, specific wheelchair seats are available in blocks A, B and C. Wheelchairs can also be accommodated in the unreserved area of the South Transept.

Orders for wheelchair spaces and associated carer spaces are not available on line and should be ordered by completing a booking form and sending it to the ticket office.

A limited number of car parking spaces are available for disabled drivers at some venues. Please apply to the Festival Secretary for a car parking permit which will be allocated on a first come first served basis. Gloucester Shopmobility is a free loan scheme that provides mobility aids (scooters, manual and powered wheelchairs) to help people who have limited mobility, whether through disability, age or accident, to shop, use and enjoy the facilities of Gloucester City Centre. The Shopmobility Centre, is located at Number 1, Hampden Way, Gloucester GL1 1SX and is open 9 am – 5.00 pm Monday to Saturday inclusive. Tel 01452 302871 NB All mobility aids must be returned by 4.30 pm on the day they are loaned out, except wheelchairs which may be kept overnight on payment of a £20.00 deposit. A satellite Shopmobility office is located at Gloucester Quays Designer Outlet Centre, St Ann Way, Gloucester, GL1 5SH. Tel 01452 501839. Open 7 days per week, 11 am – 4 pm. www.gloucester.gov.uk/VisitGloucester/Shopping/Shopmobility/shopmobility...

Accommodation

Please contact Ms A Walker, Three Choirs Festival Office, 7C College Green, Gloucester.GL1 2LX enclosing a large (size c4) SAE with stamps to the value of 81p Alternatively look at our website (www.3choirs.org) follow the link to Gloucester 2010 and click on Accommodation where you will find a large list of accommodation possibilities. Please note that accommodation arrangements are made between the customer and the owner of the accommodation. The Three Choirs Festival accepts no responsibility for the accommodation listed Please note that neither the Festival Office nor the Ticket Office is able to advise on accommodation matters. The Gloucester Tourist Information Office provides an accommodation booking service. They can be contacted on 01452 396572 or email tourism@gloucester.gov.uk or book online at www.visitgloucester.info Coach transport Coach transport is available to the following venues and should be purchased with your concert tickets: Tewkesbury Abbey (Event 4 & 60), Highnam Church (event 21), Painswick Church (Event 38), Cheltenham (Events 44, 48, 49, 51 & 69). All journeys are return except for those to Cheltenham on Thursday, when you should choose your outward and return journeys separately. This is to cater for those people who may wish to spend time in Cheltenham either before the afternoon events or after the morning concert, or attend both concerts. You will see that the single event booking form on Thursday shows only one way coach journeys – you should therefore book one in each direction. All coaches leave Gloucester from Priory Road. Your coach ticket will give departure times.

Car parking

There are no facilities for car parking within the Cathedral Close or the grounds of The Kings School, or at any of the outside venues, except Highnam Church. Information about public car park facilities in Gloucester Cheltenham and Tewkesburyare available to download from the Gloucester 2010 home page. The Three Choirs Festival has no responsibility for those parking facilities or for the security of vehicles or contents. Cathedral rehearsals Admission is restricted to Stewards, Society members and those holding a rehearsal pass, strictly at the discretion of festival officials. Passes are available from the Ticket Office for children under 16, senior citizens and bona fide music students only. A rehearsal schedule will be available from the Ticket Office during festival week. No photography or recording is permitted.

Opening Service

Admission to the Opening Service is free, but by ticket only. Attendees should be seated by 11.00 am

Festival Club

The Festival Club will be open in the Kings School as somewhere to relax and as a meeting place for visitors and performers. The club will provide light refreshments, bar, meals and information. There is a membership charge of £1 per day or £7 for the whole week (Saturday – Saturday incl). Entrance is free to Stewardship holders and Society members subject to proof of status.

Colin Eddy - Festival Secretary
Three Choirs Festival Office,
7c College Green,
Gloucester.
GL1 2LX

Telephone 01452 529819
E-mail: info.gloucester@3choirs.org
www.3choirs.org

Promoted by the Three Choirs Festival Association Ltd 7c College Green, Gloucester GL1 2LX Registered Charity No 204609

Data Protection

The festival maintains an electronic database of contact details and ticket information relating to its patrons. This information is required for administration purposes and may be used to send you information about future TCF events.This information will not be shared without consent. Please tick this box if you are happy for us to share your data with other similar organizations. This practice is within the guidelines of the Data Protection Act (1998).